1 Introduction
This Privacy Policy applies to all services offered by 777 Game at 777game.bz, including the website, the Android mobile application and all features within the player account. It explains in plain English how we handle the personal information of Pakistan players who register, deposit, bet and withdraw on the platform.
By creating an account or continuing to use 777 Game after any update to this policy, you confirm that you have read and understood how your data is used. This policy should be read alongside the Terms and Conditions, which govern the overall relationship between you and 777 Game.
We have written this policy to be as clear as possible. If anything is unclear or you have a specific question about how your data is handled, please get in touch with the support team — the contact details are in Section 13.
Policy Updates: This policy is reviewed periodically. The most recent review date is shown at the top of this page. If we make material changes that affect how your data is used, we will notify you via your registered email address before those changes take effect.
2 What We Collect
We collect different categories of information depending on how you interact with the platform. The table below outlines each category and gives examples of the specific data points within it.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (for verification), profile photo where submitted | At registration and during identity verification |
| Contact Data | Email address, mobile number | At registration |
| Financial Data | PKR transaction amounts, JazzCash / Easypaisa / Raast account references, bank account details, card details (masked) | On deposit and withdrawal |
| Technical Data | IP address, device type, browser, operating system, session timestamps | On every platform visit |
| Usage Data | Pages visited, games played, bets placed, bonus claims, session duration | During active use of the platform |
| Communications Data | Live chat transcripts, support emails, complaint records | When you contact support |
We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health information or biometric data unless explicitly required for a specific identity verification process and with your prior consent.
3 Why We Use Your Information
Every piece of data we collect is used for a specific and legitimate purpose. We do not collect data speculatively or hold information that serves no operational function. The main purposes for which we use your personal information are:
- Account management: Creating and maintaining your player account, processing login sessions and managing account settings.
- Identity verification: Confirming that you are who you say you are and that you meet the 18+ age requirement before processing withdrawals.
- Payment processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer and other supported methods.
- Platform security: Detecting and preventing fraud, multi-accounting, bonus abuse and any other prohibited conduct described in the Terms and Conditions.
- Customer support: Responding to queries, complaints and account issues submitted via live chat or email.
- Responsible gaming: Monitoring usage patterns to identify players who may be showing signs of problematic gaming behaviour and offering appropriate support tools.
- Service improvement: Analysing aggregated usage data to improve platform performance, game selection and user experience.
- Legal compliance: Fulfilling any obligations imposed by applicable law, including anti-money laundering requirements.
Lawful Basis: Our use of your data is based on contract performance (to operate your account), legitimate interests (security and fraud prevention), legal obligation (compliance requirements) and, where applicable, your explicit consent (marketing communications).
4 Payment Data & PKR Transactions
All financial transactions on 777 Game are conducted in PKR. When you make a deposit or request a withdrawal, we collect the minimum payment information necessary to complete that transaction. For mobile wallet payments via JazzCash or Easypaisa, we capture the wallet reference and transaction confirmation. For Raast and Bank Transfer, we capture the account reference and transfer confirmation. Card details, where applicable, are handled by our payment processor and are stored in masked form — we never store full card numbers on 777 Game servers.
Payment data is used solely for processing your transactions, for fraud prevention and for resolving any payment disputes you raise with support. It is shared with our payment processing partners only to the extent needed to complete or verify your transaction.
- Full card numbers are never stored on 777 Game servers.
- PKR transaction records are retained for a minimum period required by financial record-keeping obligations.
- Withdrawal requests are only processed to a payment method previously used to deposit or verified as belonging to the account holder — this prevents unauthorised fund transfers.
5 Sharing Your Data
777 Game does not sell, rent or trade your personal data to any third party. There are, however, specific circumstances in which your data may be shared with carefully selected third parties in order to operate the platform effectively:
- Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the transaction data required to process your PKR payments.
- Identity verification providers: Third-party KYC services may receive your identity documents for the purpose of age and identity verification. These providers are contractually bound to handle your data securely.
- Game technology providers: Our Casino and game studio partners receive pseudonymised session and game data to ensure fair play and resolve technical disputes. They do not receive your name or contact details.
- Legal and regulatory authorities: We may be required to disclose account or transaction data to law enforcement or other authorities if legally compelled to do so.
- Fraud prevention services: Aggregated or anonymised risk signals may be shared with anti-fraud networks to protect the platform and all players.
All third parties with whom we share personal data are contractually required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.
No Advertising Networks: We do not share your personal data with advertising networks, data brokers or social media platforms for targeted marketing purposes.
6 Storage & Security
Your personal data is stored on secure servers. All data in transit between your device and our servers is protected by TLS encryption. Data stored at rest is encrypted using strong encryption standards. Access to personal data within 777 Game is restricted on a strict need-to-know basis — only team members who require access to perform their role can view your information.
We conduct regular security reviews of our systems and data handling practices. In the event that a security incident occurs that affects your personal data, we will notify you via your registered email address as promptly as practicable, along with guidance on any steps you should take.
- TLS encryption for all data in transit between your device and 777 Game.
- Encryption at rest for stored personal and financial data.
- Role-based internal access controls — data is only accessible to staff who need it.
- Regular internal security reviews and monitoring for unauthorised access attempts.
Your Responsibility: While we protect our systems, you are responsible for keeping your account password secure. Use a strong, unique password and never share your login credentials with anyone. 777 Game will never ask you for your password.
7 Data Retention
We retain your personal data for as long as your account is active and for a defined period after account closure. The retention periods for different categories of data are as follows:
- Account and identity data: Retained for the duration of your account and for a minimum period after closure, as required for compliance purposes.
- Financial transaction records: Retained for the minimum period required under applicable financial record-keeping obligations. PKR transaction logs fall under this category.
- Support communications: Retained for a reasonable period to allow for complaint resolution and follow-up queries.
- Technical and usage logs: Retained for a shorter operational period, primarily for security monitoring and platform improvement purposes.
When the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be associated with you as an individual. You may request early deletion of certain data categories — see Section 9 for your rights in this regard.
8 Cookies
777 Game uses cookies and similar technologies to keep your session active, remember your preferences and monitor platform performance. We do not use third-party advertising cookies or tracking pixels. The cookies we use fall into three categories:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Keep your login session active, maintain security tokens, remember language and currency (PKR) settings | No — required for the platform to function |
| Performance Cookies | Collect anonymised data on page load times and error rates to help us improve platform speed and stability | Yes — via browser settings |
| Functional Cookies | Remember your display preferences, game lobby layout and notification settings between sessions | Yes — disabling may affect your experience |
Most browsers allow you to manage or delete cookies through the settings menu. If you block essential cookies, certain parts of the platform may not function correctly. For performance and functional cookies, disabling them will not prevent you from using the core features of 777 Game but may mean that some preferences are not saved between sessions.
9 Your Rights
You have a number of rights in relation to the personal data that 777 Game holds about you. These rights can be exercised at any time by contacting the support team. We aim to respond to all data rights requests within a reasonable timeframe.
Right to Access
Request a copy of the personal data we hold about you, including your account details, transaction history and any support communications.
Right to Correction
Request that we correct inaccurate or incomplete personal data held in your account. Some corrections can be made directly in your account settings.
Right to Deletion
Request deletion of your personal data. Note that some data must be retained for compliance reasons — we will inform you of any data that cannot be deleted and the reason why.
Right to Object
Object to the processing of your data for specific purposes, such as profiling for responsible gaming monitoring or direct marketing communications.
Right to Portability
Request your data in a structured, commonly used format so you can transfer it to another service provider if you choose to do so.
Right to Restriction
Request that we restrict processing of your data in certain circumstances — for example, while a correction request is being reviewed.
How to Exercise Your Rights: Contact support via live chat or email from your registered account. We may ask you to verify your identity before processing any data rights request to ensure we only action requests made by the account holder.
10 Minors
777 Game is strictly an adult platform — no person under the age of 18 is permitted to register an account or use any feature of the platform. We do not knowingly collect personal data from anyone under 18.
If we become aware that a player is under 18, or if a parent or guardian contacts us to notify us that their child has created an account, we will close the account immediately. All personal data associated with the account will be deleted, and any funds in the account will be handled in accordance with our Terms and Conditions.
Parents and guardians are encouraged to use internet filtering and parental control tools to prevent minors from accessing online gaming platforms. If you believe a minor has created an account on 777 Game, please contact support immediately with the relevant details.
18+ Only: By registering, you confirm that you are at least 18 years old. Age verification checks may be carried out at any time. Accounts that fail age verification are closed and their data deleted.
11 Marketing Communications
With your consent at the time of registration, 777 Game may send you promotional communications about new games, Cricket and PSL betting promotions, bonus offers and platform updates. These communications may be sent via email or SMS to your registered contact details.
You can withdraw your consent for marketing communications at any time. To do so, use the unsubscribe link in any marketing email, adjust your notification preferences in your account settings or contact support directly. Withdrawing marketing consent does not affect important transactional communications such as deposit confirmations, withdrawal notifications or security alerts — these will continue as they are necessary for operating your account.
- Marketing communications are sent only with your prior consent.
- You can opt out at any time via your account settings or the unsubscribe link in any email.
- Transactional emails (deposits, withdrawals, security alerts) are not marketing and cannot be unsubscribed from while your account is active.
- We do not share your contact details with third-party marketers.
12 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or legal obligations. The review date displayed at the top of this page is updated whenever changes are made.
When changes are material — meaning they significantly affect how your personal data is used — we will notify you by email to your registered address before the updated policy takes effect. For minor clarifications or non-material updates, we may simply update the page without individual notification.
We encourage you to review this page periodically. Continued use of 777 Game after an updated policy is published constitutes your acceptance of the revised terms. If you disagree with any material change, you have the right to close your account — contact support for assistance with this process.
Stay Informed: The simplest way to stay updated is to check this page whenever you see the "Last reviewed" date has changed. Material changes will always be communicated to your registered email in advance.
13 Contact Us
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the 777 Game support team. We handle all privacy-related queries with priority.
You can reach us via live chat directly on the platform for faster responses, or by email for more detailed requests. For questions about responsible gaming tools and self-exclusion, visit the Responsible Gaming page. General platform questions are answered on the FAQ page.
Support is available 24/7. For data rights requests, please contact us from your registered account so we can verify your identity before processing the request. Typical email response time is within a few hours.